TEAM UP TELECOM
TERMS OF SERVICE
Effective Date: 2026
1. AGREEMENT TO TERMS
These Terms of Service (“Terms”) govern your use of services provided by Team Up Telecom (“Company,” “we,” “our,” or “us”), including Voice over Internet Protocol (VoIP) services, applications, and related offerings (“Services”).
By using our Services, you agree to be bound by these Terms.
2. SERVICES PROVIDED
Team Up Telecom provides VoIP telecommunications services, including:
- Voice calling (local, long-distance, international)
- Messaging and related communication features
- Hosted PBX and business communication tools
Services may be modified, updated, or discontinued at any time.
3. ELIGIBILITY
You must:
- Be at least 18 years old
- Have legal authority to enter into this agreement
- Provide accurate account information
4. ACCOUNT RESPONSIBILITIES
You agree to:
- Maintain confidentiality of login credentials
- Notify us of unauthorized use
- Ensure account information is accurate
You are responsible for all activity under your account.
5. PAYMENT TERMS
5.1 Fees
You agree to pay all applicable:
- Subscription fees
- Usage charges
- Taxes and surcharges
5.2 Billing
- Services may be billed monthly or as otherwise agreed
- Payments are due upon invoice unless otherwise stated
5.3 Late Payments
We may:
- Suspend or terminate services
- Charge late fees where permitted by law
6. ACCEPTABLE USE
You agree NOT to use the Services to:
- Violate any laws or regulations
- Transmit unlawful robocalls or spam
- Engage in fraud, phishing, or harassment
- Distribute malware or harmful content
- Interfere with network operations
Violation may result in suspension or termination.
7. EMERGENCY SERVICES (E911 LIMITATIONS)
VoIP services differ from traditional telephone services.
- E911 may require you to register your location
- Service may not function during:
- Power outages
- Internet disruptions
- Service suspensions
You acknowledge these limitations and agree to maintain alternative communication methods for emergencies.
8. FCC & CPNI COMPLIANCE
We comply with rules set by the Federal Communications Commission, including Customer Proprietary Network Information (CPNI) protections.
You agree that:
- We may collect and use service-related data as required
- Access to account information requires authentication
9. NUMBER PORTING
9.1 Porting In
You authorize us to transfer your number from your existing provider.
9.2 Porting Out
You may transfer your number to another provider, subject to:
- Account verification
- Outstanding balances
We are not responsible for delays caused by third parties.
10. SERVICE AVAILABILITY
We do not guarantee uninterrupted service.
Service may be affected by:
- Internet connectivity
- Network congestion
- Third-party providers
11. INTELLECTUAL PROPERTY
All software, systems, and content remain the property of Team Up Telecom or its licensors.
You may not:
- Reverse engineer systems
- Copy or distribute proprietary materials
12. PRIVACY
Your use of Services is also governed by our Privacy Policy.
13. TERMINATION
13.1 By You
You may terminate services according to your service plan.
13.2 By Us
We may suspend or terminate services for:
- Non-payment
- Violation of Terms
- Legal or regulatory requirements
14. LIMITATION OF LIABILITY
To the fullest extent permitted by law:
- We are NOT liable for:
- Indirect or consequential damages
- Loss of profits or data
- Service interruptions
Total liability shall not exceed the amount paid by you in the previous 3 months.
15. INDEMNIFICATION
You agree to indemnify and hold harmless Team Up Telecom from claims arising from:
- Your use of Services
- Violations of these Terms
- Violations of law
16. THIRD-PARTY SERVICES
Our Services may rely on third-party providers. We are not responsible for their performance or failures.
17. REGULATORY COMPLIANCE
You agree to comply with:
- U.S. telecommunications laws
- Anti-robocall and anti-spam regulations
- Export control laws
18. DISPUTE RESOLUTION
18.1 Governing Law
These Terms are governed by the laws of the State of [Insert State].
18.2 Arbitration (Optional)
Disputes may be resolved through binding arbitration unless prohibited by law.
19. CHANGES TO TERMS
We may update these Terms at any time. Continued use of Services constitutes acceptance.